Substack Virtual Assistant

Give Your Substack Virtual Assistant Your Voice, Not Your Password

Ian Kiprono, Founder of Narrareach

A Substack virtual assistant in Narrareach is a teammate you invite into your team workspace by email. You choose their role (Author or Manager), whether Reach AI drafts for them in your voice or their own, and which of your Substack publications they can schedule to. They never need your Substack login, they work under your plan, and billing, members and API credentials stay with you.

At a glance

Team workspaces where a VA, ghostwriter or editor drafts and schedules in the owner's voice

Invite a VA, ghostwriter or editor into your Narrareach team workspace. They sign in with their own account, draft Notes and articles that Reach AI writes in your voice, and schedule only to the publications you assign them.

  • Authors and Managers cannot manage members, billing or voice profiles, and Authors cannot open agents, subscribers or API settings.
  • Managers can also refresh connections and view analytics, and can be allowed to schedule Medium and LinkedIn articles.
  • Teammates work under the owner's plan, and one writer's examples never train another writer's voice.

7-day trial, paid plans from $19.99/month. Team workspaces are enabled on request from Settings.

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Quick answer

Start with this workflow

Narrareach lets a writer bring a virtual assistant, ghostwriter or editor into a team workspace as an Author or Manager. Teammates draft and schedule for the publications they are assigned, writing in the owner's voice when the owner chooses that, while billing, members and voice settings stay with the owner.

Workflow

  1. 1Request team access, then invite a teammate by email with a role, a voice and up to 25 publications.
  2. 2The teammate accepts within seven days, signing in with the invited email address.
  3. 3Drafts generated by the teammate use the voice the owner assigned, built from the owner's writer identity and published Notes.
  4. 4Teammates schedule for their assigned publications, and the owner reviews drafts through comments or a view-only or comment-only share link.

What Narrareach adds

  • Authors and Managers cannot manage members, billing or voice profiles, and Authors cannot open agents, subscribers or API settings.
  • Managers can also refresh connections and view analytics, and can be allowed to schedule Medium and LinkedIn articles.
  • Teammates work under the owner's plan, and one writer's examples never train another writer's voice.

Availability and publishing details

  • Team access is switched on per account on request and is not part of Audience Builder; extra seats are arranged with Narrareach.
  • There is no separate approval queue or live co-editing yet; review happens through comments and share links.

How a team workspace works

The owner opens Settings, then Team workspace, and invites someone by email. Each invitation sets three things: a role, the voice Reach AI uses for that person's drafts, and the Substack publications they may publish to. The invitation expires after seven days and can only be accepted by a signed-in account with that verified email address.

Once accepted, the teammate works inside the owner's workspace from their own Narrareach account. They see the publications shared with them, and the team member list shows "Writes in your voice" next to anyone drafting as the owner. The owner can change a teammate's voice, change their publications, revoke a pending invitation or remove the teammate at any time.

Team workspaces are turned on per account. If Team workspace in Settings shows a request button instead of the invite form, choose Request team access and we enable it for you. Audience Builder is a personal workspace without team access.

  • Invite the address your VA actually signs in with, since the invite only works for that verified email.
  • If you run more than one publication, assign only the ones this person should touch.

Author or Manager: what each role can do

An Author writes and schedules for the Substack publications assigned to them. That covers Notes and Substack articles. An Author cannot manage billing, platform connections, team members or writing voices, and the Agents, Community, Subscribers, API and MCP areas are closed to them in the shared workspace.

A Manager can do everything an Author can, and can also refresh the assigned publication connections and view publication analytics, so the person who runs your calendar can read your Substack analytics without asking for screenshots. The owner can also let a Manager schedule articles to the owner's Medium, LinkedIn or both. Those articles go out through the owner's own connections, but posting Notes there, publishing immediately and reconnecting an account stay with the owner.

Owner-only work stays owner-only whatever the role: billing, inviting or removing members, and API and MCP credentials.

  • Start a new VA as an Author and promote them to Manager once you trust their judgment on timing.
  • Give Medium or LinkedIn article access only to a Manager who already drafts long-form for you.

Drafts in your voice, not the assistant's

Under Writes as, the owner picks Your voice or Their own voice for each teammate. Your voice is for assistants and ghostwriters drafting on your behalf: Reach AI uses your Writer Identity (subject area, audience and voice notes) and the style Narrareach learned from the Substack Notes you have published. On accounts with the Voice page, it also uses your rules, stances, pinned example posts and saved material, and drafts keep the facts in that material as given instead of inventing new ones.

Their own voice is for co-authors who publish under their own name. One teammate's personal voice is never assigned to another teammate, and one writer's imported examples do not train another writer's voice.

Authors can draft with your voice but cannot change it. When you update your voice, teammates writing as you get the change on their next draft, so there is nothing to re-share. If you or a Manager want to adjust a team writer's voice from Claude or ChatGPT, the Substack MCP integration lets you pick the team workspace and that writer, add rules or material, and undo a change.

  • Fill in your Writer Identity before the invite goes out. The more Narrareach knows, the less your VA has to edit.
  • If everyone on the team should sound like one brand, ask support to pin a workspace voice so per-person choices are locked.

Review drafts with comments before they are scheduled

Drafts a teammate writes sit in the owner's content library, so the owner opens them like any other draft. Owner and teammates can leave comments on a highlighted passage or on the whole draft, reply in a thread and resolve the thread when it is fixed.

Narrareach has no separate sign-off queue for teammate posts. The control is where they can publish: an Author can only schedule to the publications you assigned, so the usual routine is draft, comment, revise, then queue.

For an outside editor who should not join the workspace, the owner can share a review copy of a draft. The link allows viewing or commenting, can expire after 24 hours, 7 days, 30 days or never (7 days by default), and can require sign-in. People on a shared link cannot edit, publish or schedule the draft, and sharing never gives access to your connected platforms.

  • Comment on the exact sentence you want changed rather than rewriting it yourself, so your VA learns what you mean.
  • Use a 24-hour link for a one-off fact check and revoke it when you are done.

Scheduling from your accounts without sharing logins

Your VA never needs your Substack password. They sign in to their own Narrareach account and publish to the publications you shared, through the connections you made. When they schedule Substack Notes, the queue only offers the publications on their grant.

For long-form, a Manager with a Medium or LinkedIn grant can schedule the same article to those destinations from the owner's connections, which is how a ghostwriter can publish to Medium and Substack on one schedule without the owner exporting anything.

Teammates do not need their own subscription while they work in your workspace. Usage counts against the owner's plan, even if the teammate's own trial has ended.

  • Keep your own Substack connection healthy. If it needs reconnecting, a Manager can refresh it, but an Author has to wait for you.

Seats and getting access

Each workspace has a seat limit, and the owner counts as one seat. One owner plus one VA needs two seats. Pending invitations hold a seat until they are accepted, revoked or expire, so you cannot send five invites against two seats.

Settings shows how many seats are used. When they are all taken, Contact us from that screen and we add another. Seats are arranged with Narrareach rather than bought from the pricing page, because team access is enabled account by account.

The problem

The manual version gets old fast.

Most writers who hire help for a newsletter hit the same wall in the first week. The assistant needs to post, so the writer hands over a Substack password, then spends the next month rewriting drafts that sound like the assistant instead of the person whose name is on the publication.

Substack has its own team roles, and they are useful for co-authors. They decide who can open and publish your drafts. They do not draft in your voice, and they do not reach the Medium or LinkedIn accounts you also publish to.

Narrareach handles that part. I built team workspaces for writers who already had a VA or ghostwriter and wanted three things: no shared logins, drafts that sound like them, and a hard limit on where the helper can publish.

How Narrareach solves it

Keep the publishing system close to the writing.

Separate logins - so your VA signs in as themselves and your Substack password stays with you

Writes as your voice - so Reach AI drafts Notes and articles for your assistant in the voice it learned from you

Publication grants - so each teammate can only schedule to the Substack publications you assign

Author and Manager roles - so writing access and connection or analytics access are given separately

Draft comments - so feedback sits on the passage it is about, in threads you can resolve

Medium and LinkedIn article grants - so a trusted Manager can schedule long-form through your own connections

Substack team roles and a Narrareach team workspace cover different jobs

Substack roles control who can work inside your publication. A Narrareach workspace controls who can draft in your voice and schedule from your connected accounts.

QuestionSubstack publication teamNarrareach team workspace
How the helper signs inTheir own Substack account, invited from Settings, TeamTheir own Narrareach account, invited from Settings, Team workspace
RolesAdmin, Contributor or BylineAuthor or Manager, with the owner keeping billing and members
Drafting in the owner's voiceWriter drafts by handReach AI drafts in the owner's voice or the teammate's own
Analytics accessContributors cannot open StatsManagers can view analytics for their assigned publications
Medium and LinkedInNot coveredA Manager can schedule articles through the owner's connections when granted
ReviewContributors edit drafts in PostsComment threads on drafts, plus view or comment links for outside reviewers

Substack role descriptions are from Substack's help center. Many writers use both: Substack roles for co-authors, a Narrareach workspace for the VA who runs Notes and scheduling.

Start here

Hand off the drafting, keep the voice

7-day trial, paid plans from $19.99/month. Team workspaces are enabled on request from Settings.

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Questions writers ask

Does my Substack virtual assistant need my Substack password?

No. Your VA signs in to their own Narrareach account and publishes to the publications you share with them, through connections you made. Your platform logins stay with you.

Can a ghostwriter draft in my voice?

Yes. Under Writes as, choose Your voice for that teammate. Reach AI then drafts for them from your Writer Identity and the style it learned from your published Notes, plus your Voice page settings if your account has one.

Can my VA change my voice?

An Author cannot. They can draft with your voice but not edit it. You, or a teammate you make a Manager, can manage a team writer's voice from a connected AI assistant such as Claude or ChatGPT, and each change is listed under Recent changes on the Voice page.

What is the difference between an Author and a Manager?

An Author writes and schedules for the Substack publications assigned to them. A Manager can also refresh those publication connections, view their analytics and, if you allow it, schedule articles to your Medium or LinkedIn. Neither can manage billing, team members or API credentials.

Can I approve posts before my VA schedules them?

There is no separate approval queue. You control where each teammate can publish, and you review their drafts through comments in your content library before they are queued. For an outside reviewer, share a view-only or comment-only link.

Do teammates need their own Narrareach subscription?

No. Teammates you invite work under your plan while they are in your team workspace, even if their own trial has ended.

How many people can I invite?

As many as your workspace has seats. The owner counts as one seat and pending invitations hold a seat until they are accepted or expire. When all seats are in use, contact us from Settings to add another.

Is this available on every plan?

Team workspaces are enabled per account on request. Audience Builder is a personal workspace without team access. Open Settings, then Team workspace, and choose Request team access.

Can two people edit the same draft at the same time?

Not yet. Teammates and the owner can comment on the same draft, and outside reviewers can view or comment through a shared link, but live co-editing is not part of team workspaces today.

Narrareach LLM connector

Connect Claude, ChatGPT, Gemini, or any MCP-compatible agent to read drafts, schedule posts, and automate Substack, Medium, LinkedIn, X, Bluesky, and Threads workflows.

Read the docs