FAQ

Everything you need to know before you publish

Quick answers about security, paywalls, formatting, and the path to shipping your first cross-platform article with NarraReach.

1
Step 1

Add the extension to your browser

Add NarraReach to your browser to capture your long-form drafts right inside. The extension sits in your toolbar and keeps your accounts safe by publishing locally.

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Step 2

Create your workspace

Sign up or sign in with your preferred email. Pick the channels you already use, invite teammates, and set brand presets so every article ships on-brand.

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Step 3

Write once, publish everywhere

Draft inside NarraReach, choose your destinations, and hit publish. We handle formatting, paywalls, and scheduling so you can focus on growing your audience.

Most teams ship their first multi-platform article within 72 hours. Connect the platforms you already use, import your brand voice presets, and NarraReach takes care of formatting, scheduling, and channel-specific tweaks.

Our success team shares an onboarding checklist and live office hours, so you can publish in parallel with your current workflow while we handle the migration.

Yes. All publishing happens locally through your browser session—NarraReach never stores platform passwords or tokens on our servers. You keep 100% ownership of your work and can disconnect any channel at any time.

Paywalled sections stay protected. Flag premium blocks once, and we deliver free previews to discovery channels while the full text automatically routes to paid tiers on Substack, Ghost, Beehiiv, and other gated destinations.

We maintain a single source of truth in the editor, then apply channel-specific rules for typography, embeds, footnotes, and call-to-actions. Preview mode shows every platform side-by-side before you hit publish.

Team workspaces let you assign reviewers, lock sections, and leave inline feedback. When it is time to publish, permission controls ensure only approved team members can push to live channels.

Both plans support unlimited connected destinations. Audience Builder covers single-brand newsletters and blogs. Revenue Writer unlocks customer journey automations, multi-brand workspaces, and API access.

We support Medium, LinkedIn Articles, Substack, Ghost, Beehiiv, Hashnode, WordPress, and bespoke CMS targets via webhook or API. Tell us where you publish and we will help map the connection.

Our success engineers monitor every push. Reach us through live chat inside the editor, or drop a note at support@narrareach.com. Enterprise customers receive a shared Slack channel with 2-hour response guarantees.

Still have questions?

Book a 15-minute walkthrough or email support@narrareach.com—we respond within one business day.