Mobile help
Choose your device. Follow one clear path.
Focused instructions for installing Narrareach, connecting publishing destinations, and fixing the most common mobile issues.
Choose your device
One clear path at a time
Select the device in front of you. You will only see the steps that apply to it.
iPhone setup
Install the app, turn on the Narrareach Safari extension, then refresh Substack or LinkedIn Articles from Account.
Narrareach → Account → Substack or LinkedIn Articles → Refresh session
- 1
Install Narrareach
Open your Apple TestFlight invitation on this iPhone, install Narrareach, and sign into your existing workspace.
- 2
Turn on the Safari extension
Open Settings → Apps → Safari → Extensions → Narrareach Session Bridge. Turn it on.
- 3
Allow the extension on both sites
In Safari, open Page Menu → Manage Extensions. Allow the extension on narrareach.com and on the destination you are refreshing: substack.com or linkedin.com. The on/off switch alone is not enough.
- 4
Refresh the right destination
Sign into the destination in a regular Safari tab. Then return to Narrareach, open Account, choose Substack or LinkedIn Articles, and tap Refresh session.
If Safari still shows an access prompt, reload the Narrareach tab after granting website access, then tap Check again.
iPhone or iPad Settings
Turn on Session Bridge
Connect a destination
Connect from Account
Open Account, choose the destination, and follow the connection steps shown for your device.
Before publishing, return to Account and confirm the destination shows Ready. If the status has not updated, reopen the destination and follow the refresh or reconnect action shown there.
Connection states
Know what to do next
Ready
The destination is available for publishing.
Needs attention
Open the destination and follow the refresh or reconnect steps shown.
Continue in Safari
This connection needs a Safari step. Complete it in the tab Narrareach opens.
Unavailable
Narrareach cannot confirm the connection yet. Follow the message shown.
Quick fixes
Start with what you can see
Open only the issue that matches your screen.
The Narrareach Safari extension is on, but Safari still asks me to enable it
The extension switch and website access are separate Safari permissions. Open Page Menu → Manage Extensions, allow the extension on narrareach.com and on the destination you are refreshing (substack.com or linkedin.com), reload the Narrareach tab, then tap Check again.
The secure link expired or was already used
Close the old Safari tab. Return to the mobile app, open Account, and choose the destination again. Secure links expire quickly and can be used only once.
Substack says I am signed out
Sign into the correct Substack account in a regular Safari tab. Signing in through Private Browsing or Chrome will not refresh this connection.
LinkedIn Articles says no session was found
Sign into linkedin.com in a regular Safari tab, allow the Narrareach Safari extension on linkedin.com, then retry from Account → LinkedIn Articles. This refresh does not affect the LinkedIn account you use for social posts.
The destination still says Needs attention
Return to Narrareach, wait a few seconds, and reopen Account once. Do not start a second refresh while Narrareach is still checking the first one.
I approved a destination, but it is not Ready
Return to Account. Pull to refresh on mobile, or select Refresh status on desktop. If you saw an error or chose the wrong profile, open the destination and reconnect it.
A scheduled post did not publish
Open Inbox or Activity, review the delivery status, refresh the affected connection, and retry only after the destination shows Ready. Avoid creating a duplicate schedule.
Still stuck?
Narrareach support is here to help.
Send the device model, software version, approximate time, and a screenshot. Never send passwords, verification codes, or cookies.
Do not delete the app or disconnect a working publication while troubleshooting. Those steps rarely fix Safari permissions and can remove useful recovery context.
Narrareach LLM connector
Connect Claude, ChatGPT, or any MCP-compatible agent to read drafts, schedule posts, and automate Substack, Medium, LinkedIn, X, Bluesky, and Threads workflows.