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Mobile help

Choose your device. Follow one clear path.

Focused instructions for installing Narrareach, connecting publishing destinations, and fixing the most common mobile issues.

Connect from the app. X, LinkedIn, Threads, Instagram, Facebook, TikTok, Pinterest, and Bluesky connect inside Narrareach from Account. Workspace owners on the latest app version can reconnect an existing Substack publication with an emailed code. First-time Substack setup, managers, LinkedIn Articles, and the browser fallback use Safari. The guide below shows the exact path.

Narrareach has supported mobile apps for iPhone, iPad and Android for writing, editing, scheduling and queue management. The iPhone and iPad apps are available through TestFlight. Rich or media-bearing drafts can open in the full web editor. Follow the device guide for installation and permissions.

Choose your device

One clear path at a time

Select the device in front of you. You will only see the steps that apply to it.

iPhone setup

Install the beta, sign in, then connect or reconnect destinations from Account.

Narrareach → Account → Your channels

  1. 1

    Install Narrareach

    Open your Apple TestFlight invitation on this iPhone, install Narrareach, and sign into your existing workspace.

  2. 2

    Connect social destinations in the app

    Open Account and tap X, LinkedIn, Threads, Instagram, Facebook, TikTok, or Pinterest. The platform’s own approval page opens inside Narrareach and brings you straight back. For Bluesky, enter your handle and an app password.

  3. 3

    Reconnect Substack with a code

    Update Narrareach from TestFlight first. If you own this Narrareach workspace and an existing publication needs attention, tap Substack, confirm your email, choose Send code, then enter all six digits from Substack and tap Connect.

  4. 4

    Use Safari when requested

    First-time Substack setup, managers, and LinkedIn Articles use a secure Safari page. The Substack code sheet also offers Reconnect in the browser instead. Follow that page, then return to Narrareach.

  5. 5

    Confirm Ready

    Back in Account, check that the destination shows Ready before you schedule.

Several accounts on one platform? Add them on the web in Settings → Platform connections and choose a default there. If a post needs one, Inbox shows Choose account for that platform.

Narrareach mobile app

Tap a destination in Account

Illustrated screen map. Social destinations open their approval page inside the app. Workspace owners can reconnect an existing Substack publication with an emailed code. First-time setup, managers, LinkedIn Articles, and the browser fallback use Safari.

Connect a destination

Connect from Account

Open Account, choose the destination, and follow the connection steps shown for your device.

Before publishing, return to Account and confirm the destination shows Ready. If the status has not updated, reopen the destination and follow the refresh or reconnect action shown there.

Connection states

Know what to do next

Ready

The destination is available for publishing.

Needs attention

Open the destination and follow the refresh or reconnect steps shown.

Continue in Safari

This connection needs a Safari step. Complete it in the tab Narrareach opens.

Unavailable

Narrareach cannot confirm the connection yet. Follow the message shown.

Quick fixes

Start with what you can see

Open only the issue that matches your screen.

The approval page closed but the destination is not connected

Return to Account and pull to refresh. If it still shows Connect, tap the destination again and finish the approval on the platform’s page. If you chose the wrong account there, reconnect and pick the right one.

I have several accounts on one platform

Add them on the web in Settings → Platform connections with Add another account, and choose which one is the default. When a post needs you to pick, Inbox shows Choose account for that platform; choose the default on the web and the post continues.

The secure link expired or was already used

Close the old Safari tab. Return to the mobile app, open Account, and choose the destination again. Secure links expire quickly and can be used only once.

Substack says I am signed out

In Account, tap Substack. If you own this Narrareach workspace and use the latest app version from TestFlight, request a code and enter all six digits from Substack’s email. You can request a new code or choose Reconnect in the browser instead. For the Safari fallback, sign into the correct account in a regular Safari tab.

LinkedIn Articles says no session was found

Sign into linkedin.com in a regular Safari tab, then retry from Account → LinkedIn Articles and follow the steps shown. This refresh does not affect the LinkedIn account you use for social posts.

The destination still says Needs attention

Return to Narrareach, wait a few seconds, and reopen Account once. Do not start a second refresh while Narrareach is still checking the first one.

I approved a destination, but it is not Ready

Return to Account. Pull to refresh on mobile, or select Refresh status on desktop. If you saw an error or chose the wrong profile, open the destination and reconnect it.

A scheduled post did not publish

Open Inbox or Activity, review the delivery status, refresh the affected connection, and retry only after the destination shows Ready. Avoid creating a duplicate schedule.

Still stuck?

Narrareach support is here to help.

Send the device model, software version, approximate time, and a screenshot. Never send passwords, verification codes, or cookies.

Email ian.kiprono@narrareach.com

Do not delete the app or disconnect a working publication while troubleshooting. Those steps rarely fix a connection and can remove useful recovery context.

Read all mobile FAQs

Narrareach LLM connector

Connect Claude, ChatGPT, Gemini, or any MCP-compatible agent to read drafts, schedule posts, and automate Substack, Medium, LinkedIn, X, Bluesky, and Threads workflows.

Read the docs