Help centre

Help for the Narrareach iPhone app

Straight answers about synced channels, drafts, scheduling, Reach AI, and refreshing your Substack connection.

New mobile guide

Install, connect, refresh, and troubleshoot.

Follow the complete iPhone and iPad guide for TestFlight, Substack connection refreshes, publishing checks, and common recovery steps.

Open the guide

Start here

Your mobile desk in three steps

1

Sign in to your Narrareach workspace

Use the same account as the web app. Your drafts, publishing queue, activity, insights, and connected channels stay with your workspace.

2

Review what is ready

Connected channels appear automatically after you sign in. Open Account when a channel needs attention or when you want to manage connections securely on the web.

3

Write, schedule, and keep moving

Create a note, save it as a draft, choose ready channels, then publish now or schedule it. Queue keeps scheduled, draft, review, and published work together.

Frequently asked

The details that matter

Narrareach reads connection health from your workspace, so channels you connected on the web appear automatically on iPhone. A channel is selectable when its server-side connection is ready. If it needs attention, Account gives you a secure route to manage or reconnect it.

Yes. Plain-text note drafts saved in your workspace appear in Queue → Drafts and can be edited from iPhone or the web. Rich drafts that contain unsupported formatting or media remain protected and direct you to the full web editor instead of being flattened.

Still stuck?

Talk directly with Ian.

We usually reply within an hour during working hours.

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Substack Scheduling FAQ | Narrareach