Help centre

Help for the Narrareach iPhone app

Straight answers about synced channels, drafts, scheduling, Reach AI, and the optional Safari session bridge.

New mobile guide

Install, connect, refresh, and troubleshoot.

Follow the complete iPhone and iPad guide for TestFlight, Safari Session Bridge, Substack refreshes, publishing checks, and common recovery steps.

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Start here

Your mobile desk in three steps

1

Sign in to your Narrareach workspace

Use the same account as the web app. Your drafts, publishing queue, activity, insights, and connected channels stay with your workspace.

2

Review what is ready

Connected channels appear automatically after you sign in. Open Account when a channel needs attention or when you want to manage connections securely on the web.

3

Write, schedule, and keep moving

Create a note, save it as a draft, choose ready channels, then publish now or schedule it. Queue keeps scheduled, draft, review, and published work together.

Frequently asked

The details that matter

Narrareach reads connection health from your workspace, so channels you connected on the web appear automatically on iPhone. A channel is selectable when its server-side connection is ready. If it needs attention, Account gives you a secure route to manage or reconnect it.

Narrareach Session Bridge is the Safari extension included with the iPhone app. It lets you explicitly refresh the Substack session used by your Narrareach workspace without placing your Substack password in the app.

Enable it in iOS Settings under Apps → Safari → Extensions. When a refresh is requested, sign in to Substack in the same Safari profile, open Narrareach from the app, and approve the sync.

Still stuck?

Talk directly with Ian.

We usually reply within an hour during working hours.

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Substack Scheduling FAQ | Narrareach | Narrareach